The Directorate of Research and Planning plays a critical role in supporting the National Communication Authority’s (NCA) decision-making through thorough research and strategic foresight. It collects, analyzes, and interprets data related to the communications sector to provide evidence-based insights that inform policy development and regulatory frameworks.

This directorate is responsible for identifying trends, opportunities, and challenges within the industry, enabling the NCA to proactively adapt its strategies. It collaborates with other departments and external stakeholders to ensure research efforts are comprehensive and relevant.

By developing strategic plans, the directorate aligns the NCA’s initiatives with national development goals and the evolving needs of the communication sector. It also monitors and evaluates the impact of implemented policies to recommend improvements.

Through its work, the Directorate of Research and Planning ensures that the NCA operates with a clear vision, grounded in data and long-term sustainability, contributing to the Authority’s effectiveness and responsiveness.