To promote and regulate the communications sector in South Sudan, ensuring accessible, reliable, and affordable communication services across the country while fostering innovation, competition, and adherence to global standards.
Mission
To position South Sudan as a leading nation in communication technology, providing seamless, efficient, and inclusive communication services that drive socio-economic development and connect the nation to the global community.
Vision
About NCA
Overview of NCA
The National Communication Authority (NCA), established by the National Communication Act 2012, is the government agency mandated to regulate the Telecommunication and ICT sector of the Republic of South Sudan. This includes ensuring only genuine and approved telecommunication equipment and devices are imported, traded and operational in the country.
Inaugurated in June 2015, the Authority is charged with facilitating and developing the Telecommunications sector through creating, implementing and regulating essential policies to enable various service providers to compete equally throughout the country.
The Authority is mainly responsible for promoting easy access to information by the citizens of South Sudan; information protection and data privacy; monitoring licensees' operations to ascertain conformity to the stipulated standards of quality, and compliance with license terms and conditions, including regulatory laws and directives.
The National Communication Authority (NCA) operates through various directorates, each specializing in key areas of its mandate. These include the Directorate of Corporate Affairs, which manages public relations and stakeholder engagement; the Directorate of Regulation and Enforcement, responsible for issuing licenses and enforcing compliance; the Directorate of Spectrum Management, overseeing the allocation and monitoring of radio frequencies. Other critical divisions are the Directorate of Research and Planning, which drives technological advancements; the Directorate of Finance, managing financial resources and operational logistics; the Directorate of Human Resource which is tasked with managing the recruitment, development, and welfare of the NCA’s workforce., the Directorate of Technical Services which is responsible for the technical aspects of the NCA’s operations, including the management and oversight of telecommunications networks, infrastructure, and services. and the Directorate of Administration and Logistics which is responsible for overall supervision and coordination of various administrative departments. which all reports to the Office of the Director General.
The National Communication Authority (NCA), established by the National Communication Act 2012, is the government agency mandated to regulate the Telecommunication and ICT sector of the Republic of South Sudan. This includes ensuring only genuine and approved telecommunication equipment and devices are imported, traded and operational in the country.
Inaugurated in June 2015, the Authority is charged with facilitating and developing the Telecommunications sector through creating, implementing and regulating essential policies to enable various service providers to compete equally throughout the country.
The Authority is mainly responsible for promoting easy access to information by the citizens of South Sudan; information protection and data privacy; monitoring licensees' operations to ascertain conformity to the stipulated standards of quality, and compliance with license terms and conditions, including regulatory laws and directives.
The National Communication Authority (NCA) operates through various directorates, each specializing in key areas of its mandate. These include the Directorate of Corporate Affairs, which manages public relations and stakeholder engagement; the Directorate of Regulation and Enforcement, responsible for issuing licenses and enforcing compliance; the Directorate of Spectrum Management, overseeing the allocation and monitoring of radio frequencies. Other critical divisions are the Directorate of Research and Planning, which drives technological advancements; the Directorate of Finance, managing financial resources and operational logistics; the Directorate of Human Resource which is tasked with managing the recruitment, development, and welfare of the NCA’s workforce., the Directorate of Technical Services which is responsible for the technical aspects of the NCA’s operations, including the management and oversight of telecommunications networks, infrastructure, and services. and the Directorate of Administration and Logistics which is responsible for overall supervision and coordination of various administrative departments. which all reports to the Office of the Director General,
Overview of NCA
The NCA ensures that the communications sector evolves in line with the changing demands of development and globalization. This includes promoting free and fair competition while supporting investment in communication services.
Promote and Regulate the Communications Sector
The NCA strives to make communication services accessible, reliable, and affordable through the use of state-of-the-art technologies in all regions of South Sudan.
Ensure Access to Communication Services
The NCA manages the efficient use of frequency spectrum, numbering systems, and other scarce communication resources to maximize their return and availability.
Efficient Use of Resources
The NCA works to protect national security by regulating the communication sector in a manner that aligns with the country’s priority interests.
Support National Security
The NCA ensures that South Sudan adheres to international and regional agreements and resolutions related to the communications sector.
Compliance with International Standards
Core Objectives
Organizational Structure
The NCA is governed by a Board of Directors and managed by an Executive Body headed by the Director General. The Board is responsible for setting the general policy of the Authority, supervising its operations, and ensuring the achievement of its objectives. The Director General, appointed by the President, is the chief executive officer responsible for the day-to-day operations of the NCA.
Financial Provisions
The NCA’s financial resources are derived from government appropriations, licensing fees, fines, levies, donations, and grants. These resources are managed according to sound financial principles to ensure the Authority can meet its obligations and pursue its objectives effectively.
Commitment to Universal Service
The NCA is dedicated to ensuring that communication services are available to all citizens of South Sudan, regardless of geographical location. Through the Universal Service and Access Fund (USAF), the NCA focuses on expanding communication infrastructure to rural and underserved areas, promoting digital inclusion across the nation.
The NCA licenses business operations in various fields of communication services, ensuring compliance with the necessary regulations.
Licensing
The NCA approves costing and pricing methods for communication services, ensuring that tariffs are fair and competitive.
Tariff Regulation
The NCA allocates, licenses, and monitors the use of frequencies, ensuring they are used efficiently and without causing interference to other services.
Frequency Management
The NCA sets rules to protect consumers by ensuring the provision of modern telecommunications services at affordable prices and of the highest quality.
Consumer Protection
The NCA provides mechanisms for resolving disputes within the communications sector, ensuring fairness and transparency.
Dispute Resolution
The NCA represents South Sudan in regional and international forums related to the communication sector, ensuring the country’s interests are well represented.