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regulations-and-enforcement

Regulations and Enforcement

The Directorate of Regulation and Enforcement ensures compliance with communication laws through licensing, enforcement, legal advisory, and policy develop.

Contact Information

Directorate of  Technical Services

NCA Headquarters, Juba, South Sudan

+211 920 832 518 / +211 925 258 885

Overview

The Directorate of Regulation and Enforcement is a key pillar in upholding the legal and regulatory framework governing the communications sector. It ensures that all stakeholders, including service providers and licensees, operate in full compliance with national communication laws and established guidelines.

The directorate oversees the development and implementation of regulatory policies that promote fair competition, consumer protection, and sector transparency. It is responsible for processing licenses, monitoring compliance, and taking enforcement actions against violations, such as unauthorized operations or breaches of license terms.

In addition to enforcement, the directorate provides legal advisory services to support decision-making within the Authority and guide stakeholders on regulatory requirements. It also plays a central role in reviewing and updating policies to align with evolving industry needs and international best practices.

Through regular audits, inspections, and collaboration with law enforcement, the directorate safeguards the integrity of the communications landscape, ensuring accountability and fostering public trust.

Management Team

Bullen Alier Ajak

Director for Regulations & Enforcement

Chol John Deng

Asst. Director for Consumers affairs

Daniel Deng Wek

Asst. Director for Licensing & regulations

Bharghel Joseph Malou

Asst. Director for Legal affairs

Legal Affairs

Managing legal matters and ensuring proper legal procedures in enforcement actions.

Key Activities:
  • Legal proceedings coordination

  • Contract review and approval

  • Legal advice and counsel

  • Dispute resolution

Policy Development

Developing and updating regulations to keep pace with industry developments.

Key Activities:
  • Regulatory framework development

  • Policy analysis and review

  • Stakeholder consultation

  • International best practices

Enforcement Actions

Taking appropriate enforcement measures for regulatory violations and non-compliance.

Key Activities:
  • Penalty assessment and collection

  • License suspension and revocation

  • Cease and desist orders

  • Administrative sanctions

Regulatory Compliance

Ensuring compliance with telecommunications regulations and industry standards.

Key Activities:
  • Compliance monitoring and assessment

  • Regulatory audits and inspections

  • Violation investigation

  • Corrective action implementation

Technical Standards

Establishing and enforcing technical standards for telecommunications equipment and services.

Key Activities:
  • Equipment certification and approval

  • Compliance testing and verification

  • Technical specification development

  • Industry standard implementation

Infrastructure Development

Planning and overseeing the development of telecommunications infrastructure across South Sudan.

Key Activities:
  • Infrastructure planning and design

  • Project coordination and oversight

  • Technology deployment strategies

  • Capacity expansion initiatives

Legal Affairs

Managing legal matters and ensuring proper legal procedures in enforcement actions.

Key Activities:
  • Network monitoring and optimization

  • Performance analysis and reporting

  • Network troubleshooting and maintenance

  • Quality assurance protocols

Technical Support

Providing technical assistance and support to service providers and stakeholders.

Key Activities:
  • Technical consultation services

  • Problem resolution and support

  • Training and capacity building

  • Best practices guidance

Key Responsibilities

Network Management

Monitoring and managing telecommunications network performance

Security Assurance

Maintaining secure and reliable communications infrastructure

Standards Compliance

Ensuring adherence to technical standards and regulations

Technical Services Offered
 

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