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office-of-the-director-general

Office of the Director General

The Office of the Director General is the executive branch of the National Communications Authority (NCA), responsible for the overall leadership, strategic direction, and management of the authority's operations.

Contact Information

Directorate of  Technical Services

NCA Headquarters, Juba, South Sudan

+211 920 832 518 / +211 925 258 885

Overview

The Office of the Director General is the executive branch of the National Communications Authority (NCA), responsible for the overall leadership, strategic direction, and management of the authority's operations.



The Director General's Office ensures the effective implementation of the Authority's mandate as prescribed in the NCA Act of 2013 and other relevant telecommunications and broadcasting regulations.

Management Team

Hon Rizig Dominic Samuel

Hon Rizig Dominic Samuel

The Director General

Awuol Gabriel Arok

Awuol Gabriel Arok

Office Manager, Office of the Director General

Rebecca Adau Deng

Rebecca Adau Deng

Executive Director, Office of the Director General

Joseph Kuot Anau

Joseph Kuot Anau

Secretary for Governance & Board Affairs/Executive Secretary to the Director General, Office of DG

Bilek Kuol Alor

Bilek Kuol Alor

Monitoring and Evaluation Officer, Office of the Director General

John Majok Kordit

John Majok Kordit

Assistant Director for Procurement, Office of the Director General

International Relations

Representing South Sudan in regional and international communications forums

Key Activities:
  • Diplomatic Engagement

  • Policy & Agreement Negotiation

  • Representation & Advocacy

  • Monitoring & Analysis

Stakeholder Management

Engaging with government entities, industry players, and the public

Key Activities:
  • Identification & Mapping 

  • Engagement & Communication 

  • Consultation & Collaboration

  • Feedback & Relationship Monitoring

Regulatory Oversight

Ensuring compliance with regulations and international standards

Key Activities:
  • Compliance Monitoring

  • Inspections & Audits

  • Enforcement Actions

  • Reporting & Continuous Review

Policy Development

Guiding the development of national telecommunications and broadcasting policies

Key Activities:
  • Research & Needs Assessment 

  • Drafting the Policy Framework

  • Stakeholder Consultation 

  • Approval & Implementation Planning

Technical Standards

Establishing and enforcing technical standards for telecommunications equipment and services.

Key Activities:
  • Equipment certification and approval

  • Compliance testing and verification

  • Technical specification development

  • Industry standard implementation

Infrastructure Development

Planning and overseeing the development of telecommunications infrastructure across South Sudan.

Key Activities:
  • Infrastructure planning and design

  • Project coordination and oversight

  • Technology deployment strategies

  • Capacity expansion initiatives

International Relations

Representing South Sudan in regional and international communications forums

Key Activities:
  • Network monitoring and optimization

  • Performance analysis and reporting

  • Network troubleshooting and maintenance

  • Quality assurance protocols

Technical Support

Providing technical assistance and support to service providers and stakeholders.

Key Activities:
  • Technical consultation services

  • Problem resolution and support

  • Training and capacity building

  • Best practices guidance

Key Responsibilities

Network Management

Monitoring and managing telecommunications network performance

Security Assurance

Maintaining secure and reliable communications infrastructure

Standards Compliance

Ensuring adherence to technical standards and regulations

Technical Services Offered
 

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