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NCA ADVANCES WARNING DISSEMINATION UNDER EW4ALL IN SOUTH SUDAN.

May 4, 2026 at 8:52:41 AM

Participants engage in a collaborative session during the EW4ALL group discussion, focusing on improving early warning systems for enhanced communication and preparedness. The Early Warning for All-EW4ALL initiative led by the International Telecommunication Union-ITU is a global effort to ensure that every person is protected by timely and effective early warning systems. In a country like South Sudan where most communities are increasingly vulnerable to floods, droughts and other hazards, access to timely information can mean the difference between safety and disaster. As the focal point for Pillar 3: Warning Dissemination and Communication, the National Communication Authority-NCA plays a central role in ensuring that early warnings are not only generated but effectively delivered to the people who need them most. To solidify this roadmap, NCA recently held a national consultative workshop bringing together various partners and stakeholders to have an in-depth discussion addressing the technical and logistical ways of reaching the population. This collaborative forum ensured that the strategies for Pillar 3 are grounded in the collective expertise of all involved partners. At the core of Pillar 3 is the use of modern communication technologies to deliver alerts quickly and reliably. Mobile networks are being strengthened to act as lifelines during emergencies with tools such as Cell Broadcast and SMS to send alerts directly to individuals even during times of network congestion. These systems are reinforced through a multi-channel communication approach that combines radio, television, social media and community-based platforms to maximize reach and reliability. In addition, the adoption of the Common Alerting Protocol-CAP enables standardized alerts to be disseminated simultaneously across different platforms ensuring consistency, clarity and trust in critical moments. However, effective warning dissemination goes beyond simply sending alerts. This pillar also places strong emphasis on last-mile connectivity which ensures that warnings are not only received but also understood and acted upon by all communities especially those in remote and underserved areas. This includes translating messages into local languages to enable accessibility for persons with disabilities and integrating traditional communication methods with modern systems. By combining innovation with inclusivity, South Sudan is working to ensure that no one is left behind when disaster risks arise. Equally important is the need for two-way communication and continuous improvement. Early warning systems must not only inform but also listen. Through feedback mechanisms such as community engagement platforms and satisfaction surveys, authorities can assess whether warnings are timely, relevant and effective. This feedback loop is essential for building trust and refining communication strategies over time. Strategic investments are already underway to support this vision as the national roadmap outlines a comprehensive plan to equip Emergency Operation Centers (EOCs) across the country with modern technology including sophisticated computers, communication tools and skilled personnel. This includes a projected $2.8 million investment to strengthen EOC capacity at the state and county levels, alongside the establishment of an Authorized Alerting Team to coordinate timely warnings across all relevant responders. Through the leadership of the National Communication Authority in collaboration with the Ministry of Information, Communication Technology and Postal Services (MICTPS) and the Relief and Rehabilitation Commission-RRC, South Sudan is steadily advancing toward a future where timely information bridges the gap between hazards and a safe, prepared population.

Professionals Applaud NCA’s Town Hall Meeting Initiative

  • Writer: NCA Communications
    NCA Communications
  • Dec 20, 2022
  • 3 min read

Updated: Dec 9, 2024

By the Communications Department

To most South Sudanese professionals, a discussion on digital information in a country with limited internet connectivity and few tech firms, is an opportunity long awaited. A beacon of light to a future of better telecommunication.

For two years now, the National Communication Authority (NCA) through its Connecting South Sudan Project, has worked with numerous Internet Service Providers (ISPs) and Mobile Network Operators (MBOs) to promote seamless internet and telecom connections.

In 2022 alone, NCA has commissioned several telecom towers in remote and war-torn areas in Malakal, Kapoeta, Terekeka, among others, with the primary aim of providing telecommunication and internet services to the residents.

The main objective of the NCA Town Hall Meeting is to empower South Sudanese with the necessary tools and technical know-how to freely navigate social media and the internet at large. All the while, knowing how to safeguard oneself from cyber-attacks.

Following a great loss of $90,000 by a South Sudanese national to scammers in 2019, the government noticed a need for educating its citizens about internet use and cybersecurity.

This year’s Town Hall Meeting was subdivided into three sessions: innovation and telecommunication — day 1; media innovation and information access — day 2; and status of telecommunication and ICT — day 3.

The Meeting received lots of praises and adulation from the attendees as some described it as a powerhouse from which vital information was dispensed and numerous networks established.

In exclusive interviews with NCA’s Communication Department, Zack Mayul, a Social Media Specialist and the Founder of Ally Marketing, described the three-day meeting as worthwhile and a magnificent avenue where knowledge was fully accessed.

“Throughout the three days, we learned what we didn’t learn in the ten years, ranging from cyber safety, information security, disinformation, and the NCA mandate that many people didn’t know.

“What was so unique and enormous about the event were the exhibitions as well, I personally didn’t know there were so many young, potential South Sudanese in the tech world doing amazing stuff,” said Zack.

Deng Atem, a Digital Media Consultant and Creative Strategist, said that the conference helped him understand the core drivers behind the telecom services across South Sudan.

“The event helped me to fully understand that the biggest cause of high data tariff rates in South Sudan is lack of infrastructure. For exchange, the absence of a data center and internet exchange points makes the internet very expensive.

“There is a need for telecom stakeholders to meet, brainstorm and address the challenges facing the ICT sector in South Sudan, this agenda can fully be achieved when NCA spearheads this development,” said Deng.

Deng went on to applaud NCA for having finished the Data Center, citing that the development is a big win for South Sudan.

Additionally, the South Sudan People Defense Forces (SSPDF) spokesperson, Gen. Lul Ruai, stated that the meeting provided a superb platform where government sectors were able to discuss issues around information gaps within the government.

“The meeting has reminded me of the discussion I had with my colleagues in the security sector, that we need to have a joint information and coordination office where government information can be moderated, to avoid information flying off here and there.

“And when I had NCA’s lead talking about how government information isn’t coordinated, I have realized the need to have the coordination roving office in place to close such gaps so that the public receives accurate and unified information to mitigate disinformation and misinformation across the country,” said Lul. The National Communication Authority shall continue to run the Town Hall meetings annually.

Visit the NCA website www.nca.gov.ss for more information.

 
 
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