Hon. Gen. Rizig Dominic Samuel Assumes Leadership at the National Communication Authority

Hon. Rizig Dominic Samuel, the new General Director of the NCA, ceremonially cuts the ribbon as he assumes office, surrounded by colleagues and celebratory decorations.

The National Communication Authority (NCA) officially welcomed its new Director General, Hon. Rizig Dominic Samuel, who assumed office at the NCA Headquarters in Juba. The ceremony was attended by key government leaders, including the Deputy Minister of ICT & Postal Services, Hon. Gen. David Yau Yau, the Undersecretary for the Telecom Sector, Hon. Thomas Gatkouth Nyak and the Chairperson of the NCA Board of Directors, Hon. Tejwok Simon Ajak. Their presence underscored the importance of strong leadership continuity within the communications sector.

Hon. Rizig Dominic Samuel becomes the fourth Director General of the NCA, succeeding Hon. Gieth Kon Mathiang and following the tenures of Eng. Napoleon Adok Gai and Dr. Lado Kenyi. He brings with him an extensive background in public administration, having served in the Office of the President as Chief of State Protocol and Executive Director. Across these roles, he earned recognition for his disciplined leadership style, commitment to workforce diversity and meticulous attention to detail. 

In his inaugural remarks, Hon. Rizig expressed deep gratitude to the H.E. President Salva Kiir Mayardit for entrusting him with the responsibility of steering such a vital institution. He also thanked the leadership of the Ministry of Information, Communication Technology & Postal Services for their support and extended heartfelt appreciation to his predecessors. He also acknowledged the NCSA workforce, “Thank you to all the employees who have sacrificed their knowledge and expertise to keep the NCA relevant.”

The new Director General outlined pressing challenges that will define his early priorities, particularly in the areas of service quality and consumer protection. Among the issues he highlighted were:

1. Poor Quality of Services; Persistent network challenges including weak coverage, frequent call drops and slow internet speeds

2. Rising Consumer Complaints; Increasing number of public grievances, including cases related to offensive content, online harm and misinformation.

Despite these hurdles, Hon. Rizig expressed strong optimism about the future of the Authority and the sector at large.

“I am confident that, through collaboration with other government sectors, we will overcome all these challenges, achieve all goals, and set the NCA firmly on the path to success,” he stated.

With his experience in leadership, dedication to institutional accountability and a strategic mindset, Hon. Rizig Dominic Samuel is poised to elevate the NCA’s regulatory effectiveness, deepen stakeholder engagement and advance South Sudan’s digital transformation agenda. His appointment marks a renewed commitment to strengthening the communications ecosystem, safeguarding consumers and ensuring that the Authority continues to uphold its mandate in a rapidly evolving technological landscape.