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Events

NCA ADVANCES WARNING DISSEMINATION UNDER EW4ALL IN SOUTH SUDAN.

May 4, 2026 at 8:52:41 AM

Participants engage in a collaborative session during the EW4ALL group discussion, focusing on improving early warning systems for enhanced communication and preparedness. The Early Warning for All-EW4ALL initiative led by the International Telecommunication Union-ITU is a global effort to ensure that every person is protected by timely and effective early warning systems. In a country like South Sudan where most communities are increasingly vulnerable to floods, droughts and other hazards, access to timely information can mean the difference between safety and disaster. As the focal point for Pillar 3: Warning Dissemination and Communication, the National Communication Authority-NCA plays a central role in ensuring that early warnings are not only generated but effectively delivered to the people who need them most. To solidify this roadmap, NCA recently held a national consultative workshop bringing together various partners and stakeholders to have an in-depth discussion addressing the technical and logistical ways of reaching the population. This collaborative forum ensured that the strategies for Pillar 3 are grounded in the collective expertise of all involved partners. At the core of Pillar 3 is the use of modern communication technologies to deliver alerts quickly and reliably. Mobile networks are being strengthened to act as lifelines during emergencies with tools such as Cell Broadcast and SMS to send alerts directly to individuals even during times of network congestion. These systems are reinforced through a multi-channel communication approach that combines radio, television, social media and community-based platforms to maximize reach and reliability. In addition, the adoption of the Common Alerting Protocol-CAP enables standardized alerts to be disseminated simultaneously across different platforms ensuring consistency, clarity and trust in critical moments. However, effective warning dissemination goes beyond simply sending alerts. This pillar also places strong emphasis on last-mile connectivity which ensures that warnings are not only received but also understood and acted upon by all communities especially those in remote and underserved areas. This includes translating messages into local languages to enable accessibility for persons with disabilities and integrating traditional communication methods with modern systems. By combining innovation with inclusivity, South Sudan is working to ensure that no one is left behind when disaster risks arise. Equally important is the need for two-way communication and continuous improvement. Early warning systems must not only inform but also listen. Through feedback mechanisms such as community engagement platforms and satisfaction surveys, authorities can assess whether warnings are timely, relevant and effective. This feedback loop is essential for building trust and refining communication strategies over time. Strategic investments are already underway to support this vision as the national roadmap outlines a comprehensive plan to equip Emergency Operation Centers (EOCs) across the country with modern technology including sophisticated computers, communication tools and skilled personnel. This includes a projected $2.8 million investment to strengthen EOC capacity at the state and county levels, alongside the establishment of an Authorized Alerting Team to coordinate timely warnings across all relevant responders. Through the leadership of the National Communication Authority in collaboration with the Ministry of Information, Communication Technology and Postal Services (MICTPS) and the Relief and Rehabilitation Commission-RRC, South Sudan is steadily advancing toward a future where timely information bridges the gap between hazards and a safe, prepared population.

Hon. Gen. Rizig Dominic Samuel Assumes Leadership at the National Communication Authority

  • Writer: NCA Communications
    NCA Communications
  • Nov 27, 2025
  • 2 min read

Updated: Jan 29


Hon. Rizig Dominic Samuel, the new General Director of the NCA, ceremonially cuts the ribbon as he assumes office, surrounded by colleagues and celebratory decorations.
Hon. Rizig Dominic Samuel, the new General Director of the NCA, ceremonially cuts the ribbon as he assumes office, surrounded by colleagues and celebratory decorations.

The National Communication Authority (NCA) officially welcomed its new Director General, Hon. Rizig Dominic Samuel, who assumed office at the NCA Headquarters in Juba. The ceremony was attended by key government leaders, including the Deputy Minister of ICT & Postal Services, Hon. Gen. David Yau Yau, the Undersecretary for the Telecom Sector, Hon. Thomas Gatkouth Nyak and the Chairperson of the NCA Board of Directors, Hon. Tejwok Simon Ajak. Their presence underscored the importance of strong leadership continuity within the communications sector.


Hon. Rizig Dominic Samuel becomes the fourth Director General of the NCA, succeeding Hon. Gieth Kon Mathiang and following the tenures of Eng. Napoleon Adok Gai and Dr. Lado Kenyi. He brings with him an extensive background in public administration, having served in the Office of the President as Chief of State Protocol and Executive Director. Across these roles, he earned recognition for his disciplined leadership style, commitment to workforce diversity and meticulous attention to detail. 


In his inaugural remarks, Hon. Rizig expressed deep gratitude to the H.E. President Salva Kiir Mayardit for entrusting him with the responsibility of steering such a vital institution. He also thanked the leadership of the Ministry of Information, Communication Technology & Postal Services for their support and extended heartfelt appreciation to his predecessors. He also acknowledged the NCSA workforce, “Thank you to all the employees who have sacrificed their knowledge and expertise to keep the NCA relevant.”


The new Director General outlined pressing challenges that will define his early priorities, particularly in the areas of service quality and consumer protection. Among the issues he highlighted were:

  1. Poor Quality of Services; Persistent network challenges including weak coverage, frequent call drops and slow internet speeds

  2. Rising Consumer Complaints; Increasing number of public grievances, including cases related to offensive content, online harm and misinformation.


Despite these hurdles, Hon. Rizig expressed strong optimism about the future of the Authority and the sector at large.

“I am confident that, through collaboration with other government sectors, we will overcome all these challenges, achieve all goals, and set the NCA firmly on the path to success,” he stated.


With his experience in leadership, dedication to institutional accountability and a strategic mindset, Hon. Rizig Dominic Samuel is poised to elevate the NCA’s regulatory effectiveness, deepen stakeholder engagement and advance South Sudan’s digital transformation agenda. His appointment marks a renewed commitment to strengthening the communications ecosystem, safeguarding consumers and ensuring that the Authority continues to uphold its mandate in a rapidly evolving technological landscape.


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