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1. What is the South Sudan National Communications Act, 2012? The National Communications Act, 2012 is a legislative framework that establishes the National Communication Authority and outlines its powers, functions, and duties, along with other provisions related to communications in South Sudan. 2. What is the purpose of the National Communications Act, 2012? The Act aims to regulate and promote the communication sector in South Sudan by ensuring accessible, reliable, and affordable communication services, protecting national security, and aligning with international standards. 3. Who is responsible for overseeing communication services in South Sudan? The National Communication Authority (NCA) is responsible for overseeing, regulating, and promoting communication services in South Sudan. 4. What are the objectives of the National Communication Authority? The objectives of the NCA include promoting free and fair competition, ensuring the efficient use of communication resources, protecting national security, and ensuring compliance with international communication agreements. 5. What is the role of the Director General of the National Communication Authority? The Director General is the chief executive officer of the NCA, responsible for executing the policies and directions established by the Board, overseeing the financial, administrative, and technical operations of the Authority, and representing the Authority at national and international levels. 6. What are the key financial provisions under the National Communications Act? The Act provides for the financial resources of the NCA, including government appropriations, licensing fees, fines, donations, and revenues from communication services. The NCA is required to manage and account for its funds according to applicable laws and regulations. 7. What services and activities require a license under this Act? The establishment, possession, operation, or management of any public or private communication network, the use of communication equipment, and broadcasting services require a license from the NCA. 8. What are the obligations of licensed service providers? Licensed service providers must comply with the conditions of their licenses, implement services as per agreed schedules, submit regular reports to the NCA, and establish units for handling customer complaints. 9. How does the Act address anti-competitive practices in the communication sector? The Act prohibits licensees from engaging in anti-competitive practices and provides the NCA with the authority to take necessary measures to restrain such practices. 10. What are the provisions for frequency and spectrum management? The NCA is responsible for controlling the use and allocation of frequencies and spectrum in South Sudan, issuing licenses for their use, and monitoring compliance with the relevant regulations. 11. What is the Universal Service and Access Fund (USAF)? The USAF is established to ensure universal access to communication services across South Sudan, with a focus on rural and under-served areas. The Fund is managed under the supervision of the Competent Minister. 12. How are complaints and appeals handled under the Act? Any person may submit a complaint against a licensee or service provider to the NCA. Decisions made by the Director General can be appealed to the Board, and further appeals can be made to the Competent Minister or courts of law.

1. What is the purpose of the National Communications Licensing Regulations, 2016? • The National Communications Licensing Regulations, 2016, establishes the legal framework for licensing communications services in the country. It provides guidelines for the issuance, renewal, suspension, and revocation of licenses for entities providing communications services. 2. Who is responsible for issuing communications licenses? • The National Communication Authority (NCA) is responsible for issuing, renewing, and managing licenses for communications services providers as per the regulations. 3. What types of licenses are available under these regulations? • The regulations cover various types of licenses, including those for telecommunications services, broadcasting services, postal services, and other related services. Each license type has specific requirements and conditions. 4. What are the general requirements for obtaining a communications license? • Applicants must submit a completed application form, pay the prescribed fees, and meet specific technical, financial, and operational criteria. The NCA may also require additional information or documentation during the application process. 5. How long is a communications license valid? • The validity of a communications license varies depending on the type of license. Typically, licenses are issued for a specific period and may be subject to renewal upon expiration. 6. Can a communications license be transferred to another entity? • No, licenses issued under these regulations are generally non-transferable. However, in certain circumstances, the NCA may allow the transfer of a license, subject to specific conditions and approval. 7. What are the obligations of a licensed communications service provider? • Licensed providers are required to comply with all applicable laws and regulations, maintain service quality standards, submit regular reports to the NCA, and pay all relevant fees and charges. 8. What happens if a licensee fails to comply with the regulations? • Non-compliance with the regulations can lead to penalties, including fines, suspension, or revocation of the license. The NCA has the authority to enforce these penalties. 9. How can a license be renewed? • A licensee must apply for renewal before the license expires by submitting a renewal application and paying the necessary fees. The NCA will review the application and may renew the license if all conditions are met. 10. What are the procedures for appealing a decision made by the NCA? • Licensees can appeal decisions made by the NCA by submitting a written appeal within a specified time frame. The appeal process involves a review of the decision, and the NCA may uphold, reverse, or modify the decision based on the appeal's merits.

1. What is type approval? Type approval is the process by which the National Communications Authority (NCA) evaluates and certifies that communications equipment, including terminals, network equipment, and wireless devices, meet national standards and are compatible with public communications networks in South Sudan. 2. Which equipment requires type approval? All communications equipment intended for connection to public communications networks in South Sudan must be submitted for type approval. This includes telecommunication terminals, radio communications equipment, and network apparatus. 3. How do I apply for type approval? To apply for type approval, you must submit a completed application form along with samples of the equipment, copies of test results, and any relevant type approval certificates from recognized foreign regulatory authorities. The NCA provides the prescribed forms and application procedures. 4. What is the difference between provisional and final type approval? • Provisional Type Approval: Temporary approval granted for a period not exceeding six months, allowing limited use of the equipment while final approval is pending. • Final Type Approval: Permanent approval granted after the equipment has passed all required evaluations and is deemed safe and compatible for use. 5. How long does the type approval process take? The NCA aims to evaluate and respond to type approval applications within 60 days. If no response is received within this period, the application is considered approved. 6. Do I need to reapply for type approval if the equipment model changes? Yes, if there is any change in the model, design, or specifications of equipment that has already been type-approved, the modified equipment must be re-submitted to the NCA for approval. 7. What is a type approval certificate? A type approval certificate is an official document issued by the NCA that certifies a specific model of communications equipment as compliant with national standards. It is required for selling or using the equipment in South Sudan. 8. What are the labeling requirements for type-approved equipment? All type-approved equipment must be labeled with a type approval label issued by the NCA. The label includes the NCA logo, the type of equipment, and an alphanumeric identification. 9. Can the NCA revoke a type approval? Yes, the NCA can revoke type approval if the equipment is found to violate the conditions of approval, cause harmful interference, or pose a risk to health or the environment. 10. What are the penalties for using or selling unapproved equipment? Using or selling unapproved communications equipment is a serious offense that can result in fines up to USD 100,000, imprisonment for up to one year, or both. 11. Can I appeal a decision made by the NCA regarding type approval? Yes, if you disagree with a decision made by the NCA regarding type approval, you may appeal the decision within ten (10) working days of receiving the notification. 12. Where can I get more information or apply for type approval? For more information or to apply for type approval, you can visit the NCA's official website at www.nca.gov.ss or contact them directly at info@nca.gov.ss.